Welcome to Aorax Official. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit and make purchases from our website.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information
- Order Details
We may also collect non-personal information such as browser type, device information, IP address, and website usage data.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
You can disable cookies through your browser settings, although some website features may not function properly.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted service providers such as:
- Payment processors
- Shipping and logistics partners
- Website service providers
These parties only receive information necessary to perform their services.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of online transmission is completely secure.
6. Shipping Information
Aorax Official ships worldwide.
Shipping options include:
- Express Shipping (7–8 business days) – $29
- Standard Shipping (up to 21 business days) – $19
Delivery times may vary due to customs processing, holidays, weather conditions, or other unforeseen circumstances.
7. Payment Information
All prices on our website are displayed in PKR (Pakistani Rupees).
Payments are processed through secure payment gateways. We do not store your complete payment card information on our servers.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information where legally permitted
To make a request, please contact us using the information below.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Aorax Official
Email: support@aoraxofficial.com
