Thank you for shopping with Aorax Official. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Shipping Destinations
Aorax Official ships worldwide. We strive to provide reliable delivery services to customers across different countries and regions.
Shipping Methods & Delivery Times
We offer the following shipping options:
Express Shipping
- Estimated Delivery Time: 7–8 Business Days
- Shipping Cost: $29
Standard Shipping
- Estimated Delivery Time: Up to 21 Business Days
- Shipping Cost: $19
Delivery times are estimates and may vary depending on destination, customs clearance, weather conditions, holidays, and other factors beyond our control.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.
Please allow 24–72 hours for tracking information to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
Delayed Deliveries
While we work hard to ensure timely delivery, delays may occur due to:
- Customs inspections
- Weather conditions
- Public holidays
- Carrier disruptions
- Incorrect shipping information provided by the customer
Aorax Official is not responsible for delays caused by circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If incorrect information is provided, additional shipping charges may apply. We are not responsible for orders delivered to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Aorax Official
Email: support@aoraxofficial.com
